Contact information

At Bouncio, customer support is an important part of our commitment to delivering a positive shopping experience.

If you have any questions about our products, your order, shipping, or return requests, our support team is here to help.

Store Information

Store Name: Bouncio

Store Address:
28 Rue Gerard-Delage
Québec, QC G1E 4X6
Canada

Customer Support Email:
samisigomel0moh1@hotmail.com

Support Hours

Monday – Friday
9:00 AM – 6:00 PM (Business Hours)

We aim to respond to customer inquiries within 24–48 business hours.

For faster assistance regarding an order, please include the following information in your message:

• Your order number

• The email address used for the purchase

• A short description of the issue or question

Our team is committed to providing helpful and timely responses to ensure every customer receives the support they need.